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Frequently Asked Questions |
Where are you located, and what are your business hours? | |
C.C. Silver & Gold Inc. (CCSG Inc.) is located in: Our address is: Business hours are (MST): Phone: (602) 242-6310 E-mail: info@ccsilver.com |
Can you send me a print catalog? | |||||||||
In order to keep our overhead low so that we may pass the savings down to you, a print catalog is unavailable. Feel free to print any of our web pages. However, if a specific item can not be found at our site, please e-mail and we will gladly check our inventory for you.
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Are you interested in buying my coin/collections/bullion/sterling silver/scrap precious metals? | |||||||||
YES! We are always interested! Please e-mail -- fax -- (602) 433-9522 -- or call -- (602) 242-6310 with a description of the item(s) you want to sell, and we will offer you a very competitive bid. You can also check our SELL page for our current bids. |
What's your return policy? | |||||||||
We want you to be satisfied! If at any time you have a question, comment or if a problem arises, please notify us and we will give you a prompt response and our utmost effort to rectify the situation. Rare coins in their original, pre-sold condition may be returned, shipping prepaid via U.S. Registered or Insured mail, within 14 business days for a full refund. Jewelry and/or Supplies in their original condition may be returned or exchanged, shipping prepaid, within 14 business days. A 15% restocking fee may be applied. Please e-mail if you would like to make an exchange or return. Bullion, sheet, solder and wire may not be returned for a full refund or exchange.
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How much is my coin worth? | |||||||||
Send us an e-mail with a description of the coin and we'll e-mail you a FREE ESTIMATE! |
2028 WEST CAMELBACK PHOENIX, AZ 85015 TEL: 602.242.6310 FAX: 602.433.9522 E-MAIL: info@ccsilver.com |