Gold Coins, Bullion Coins, Jewelry and Silversmithing Supplies
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Frequently Asked Questions

INDEX:
Where are you located and what are your business hours?
Can you send me a print catalog?
What are your shipping fees?
Are you interested in buying my coin/collections/bullion/sterling silver/scrap precious metals?
What's your return policy?
I ordered 2 oz of silver wire and 3 dwt of gold sheet but in my confirmation it says I have 2.21 oz of silver and 2.8 dwt of gold. Why didn't I get the amount I ordered?
How much is my coin worth?

Where are you located, and what are your business hours?
C.C. Silver & Gold Inc. (CCSG Inc.) is located in:
Phoenix, Arizona.

Our address is:

2028 West Camelback Rd.
(1 block West of 19th Avenue and Camelback Road)

Business hours are (MST):

Monday-Friday: 8:00 a.m. to 3:00 p.m.
Saturday: 8:00 a.m. to 2:00 p.m.
Sunday: CLOSED

Phone: (602) 242-6310

E-mail: info@ccsilver.com

Map to CCSIG -- www.mapquest.com

Can you send me a print catalog?

In order to keep our overhead low so that we may pass the savings down to you, a print catalog is unavailable. Feel free to print any of our web pages. However, if a specific item can not be found at our site, please e-mail and we will gladly check our inventory for you.


What are your shipping fees?

Just add the item(s) to your cart and estimated shipping fees will be displayed. Since we offer a wide variety of items that vary greatly in price and weight, exact shipping fees are not calculated online. However, the estimate will be a good indicator. The e-mail confirmation will have the exact total with the shipping fees.


Are you interested in buying my coin/collections/bullion/sterling silver/scrap precious metals?
YES! We are always interested! Please e-mail -- fax -- (602) 433-9522 -- or call -- (602) 242-6310 with a description of the item(s) you want to sell, and we will offer you a very competitive bid.

You can also check our SELL page for our current bids.


What's your return policy?
We want you to be satisfied! If at any time you have a question, comment or if a problem arises, please notify us and we will give you a prompt response and our utmost effort to rectify the situation.

Rare coins in their original, pre-sold condition may be returned, shipping prepaid via U.S. Registered or Insured mail, within 14 business days for a full refund.

Jewelry and/or Supplies in their original condition may be returned or exchanged, shipping prepaid, within 14 business days. A 15% restocking fee may be applied. Please e-mail if you would like to make an exchange or return.

Bullion, sheet, solder and wire may not be returned for a full refund or exchange.


I ordered 2 oz of silver wire and 3 dwt of gold sheet but in my confirmation it says I have 2.21 oz of silver and 2.8 dwt of gold. Why didn't I get the amount I ordered?
Since Solder/Sheet/Wire is cut by hand, the actual amount may be over or under the ordered amount, and the total cost is adjusted accordingly. We try to get as close to the ordered amount as we can!


How much is my coin worth?
Send us an e-mail with a description of the coin and we'll e-mail you a FREE ESTIMATE!

C.C. SILVER & GOLD INC.
2028 WEST CAMELBACK
PHOENIX, AZ 85015
TEL: 602.242.6310
FAX: 602.433.9522
E-MAIL:
info@ccsilver.com
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